Privacy Policy

Introduction

Tenzerity Technologies, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tenzerity.com or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We may collect information about you in various ways, including:

Personal Data

When you fill out forms, schedule consultations, or request our services, we may collect:

• Name, email address, phone number, and business name
• Mailing address and other contact information
• Business type and industry information
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or source
• Device information and identifiers

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and fulfill service requests
• Send promotional communications and service updates (with your consent)
• Customize and personalize your experience on our website
• Analyze website usage to enhance user experience
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and protect our rights

SMS/MMS Communications

Consent to Receive Text Messages

When you provide your phone number through our website, at a point of service, verbally, or via our AI phone receptionist, you may be consenting to receive SMS and/or MMS messages from Tenzerity Technologies, LLC or the business on whose behalf we are acting. These messages may include:

• Appointment reminders and booking confirmations
• Follow-up messages requesting Google reviews
• Missed call notifications and callback coordination
• Service updates and promotional offers

Consent is not a condition of purchase. You are not required to consent to receive SMS/MMS messages to purchase or receive any of our services.

Message Frequency

Message frequency varies depending on your service activity and preferences.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out

You may opt out of SMS/MMS communications at any time by replying STOP to any message you receive. After opting out, you will receive one confirmation message and no further messages will be sent.

Help

Reply HELP to any message for assistance, or contact us at help@tenzerity.com.

Your phone number will never be sold or shared with third parties for their own marketing purposes.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Trusted third-party vendors who assist in operating our business (hosting, analytics, email delivery)
• AI partners: When you opt into AI-powered services, we may share relevant data with our AI technology providers
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets
• SMS/MMS consent data: Text messaging originator opt-in data and consent information is never shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings or by opting out of non-essential cookies.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure third-party service providers

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Object to certain processing of your data
• Data portability (in certain circumstances)

To exercise these rights, please contact us at privacy@tenzerity.com.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.